Knowledge Base

How To Setup Thunderbird To Check Your Email

Thunderbird is free email application available on both Windows and Mac. This tutorial shows you how to configure Thunderbird to retrieve mail from your email account.

Make sure you have created your email address in the Hosting Manager or Plesk for Windows Hosting, before setting it up in Thunderbird.

If you have, then continue below.


Setting Up Thunderbird

These are the steps you need to follow to set up Thunderbird to check your email:

  1. Open Thunderbird.
  2. From the left menu click Local Folders and then on the right panel click Create A New Account, or for new versions click Email on the front screen.

    Screenshot of CD Thunderbird Create a New Email Account Screen

    (Some versions of Thunderbird will prompt a popup with adverts for sponsor emails, click Skip this and use my existing email.)

    Screenshot of CD Thunderbird Skip adn Use Existing Email Button

  3. On the Mail Accounts Setup screen, fill in these fields:

    Screenshot of CD Thunderbird Mail Account Setup Page

    Below is a description of the fields:
    Your Name Enter the identifying name for your email address. In the example this is Bob Smith, but it can be a functional name as well such as Your Business Sales.
    E-mail Address Enter the full email address, such as [email protected].
    Password Enter the password you use for this email address. We recommend checking the Remember Password option so Thunderbird will save your password.

  4. Click Continue.
  5. Thunderbird will now try and detect the setup information, click Manual Config.
  6. Select POP3 or IMAP. POP3 downloads and removes your emails from the server, while IMAP leaves them on the server. We recommend IMAP if you check your email on multiple devices.

    Screenshot of CD Thunderbird IMAP or POP Settings

  7. On the Manual Configuration screen complete these fields:

    Screenshot of CD Thunderbird Incoming and Outgoing Server Settings

    Below is a description of the fields:
    Server hostname Incoming Standard settings are mail.mydomain.com (Replace domain.com with your actual domain)
      Outgoing Standard settings are mail.mydomain.com (Replace domain.com with your actual domain)
    Port Port number will change depending on your IMAP/POP selection.
      Incoming IMAP Port is 143.
      Incoming POP3 Port is 110.
      Outgoing IMAP Port is 25 or 587.
      Outgoing POP3 Port is 25 or 587.
    SSL Select Autodetect so Thunderbird will test for standard encryption and port settings or select None to apply standard setup with no encryption.
    Authentication Select Normal Password for using an unencrypted password (Recommended Setting) or Secure Password for an encrypted password.

  8. Click Done. If the done button is not available you will need to click Re-Test, then Done once the system is finished running the test again.

Congratulations! You have added your email account to Thunderbird. You should now be able to use it to manage your email account.

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