Accounts and Billing Support
This guide will explain how you can update your account password, and how you can recover your account access.
Keep track of your Crazy Domains purchases. Don't miss any renewals, and learn how you can manage or cancel a product.
Get started and learn the essential things about your Crazy Domains account. Read on to know more.
To transfer the ownership of a domain name, you need to download our Domain Transfer of Ownership Form via your account manager.
Why do we set Crazy Domains products and services for Auto Renewal by default? Read on to learn the benefits.
You can manage automatic renewals for all your domains and products via the Payment Settings link within your Account Manager.
This guide explains how you can delete your Crazy Domains account and other alternatives to account deletion.
If you're unsatisfied with our Hosting, you can get a full refund of the remaining period during the first 60 days from purchase.
Crazy Domains offers services that need advanced technical solutions. Click here to know more.
Use your Account Credit for payments to experience a more time-efficient and hassle-free way register or renew Domains & Products.
You can check your billing history, invoices, and transactions within your Account Manager under Billing History.
Yes, this will be emailed at the time of purchase to the email on file.
Listing your domain name for sale with Crazy Domains has never been easier. Learn more and start selling your domain name.
If you want to locate or update your Crazy Domains account call-in PIN, check this guide to learn about it.
Know where you can change the email address of your account, and learn how you can update it if you've lost your account access.
Find out more about deleting a product or domain name with Crazy Domains and the alternatives that we can offer.
If you believe you were incorrectly billed, please send us an email and we’ll explain or correct the situation for you ASAP.
You can update your credit card information easily within your Account Manager.
Keep your account secure. Enable two-step verification to authenticate any login request on your Crazy Domains account.
Know how to change the Technical Contact Information in your account in this article.
Update your contact information via the Profile section of your Account Manager using the steps in this article.
Reactivate disabled or suspended accounts to have full access of your account. Refer to this article for guidance.
Learn how you can renew your products and domains manually or automatically. Discover why Auto-Renewal is beneficial for you.
A Suspended Account is different from a Suspended Hosting & do not affect each other. Learn why & what to do in both cases.
Learn how you can find the IP address of your hosting with Crazy Domains.
Create an account with Crazy Domains and get access to manage your Account, Domain Names, Hosting plans, and other services.
There are NO hidden fees. All possible fees are displayed within the Domain Names, Web Hosting, and Product pages.
Crazy Domains offers various kinds of support channels to provide efficiency to our customers. Learn more here.
Get paid by becoming an affiliate. Share a link to your friends and earn up to 10% commission on every product sale. Sign up now!
We currently accept VISA, Mastercard and Amex. Other available payment options are also available which you can check here.
We’re 100% committed to giving you the absolute best in Web Hosting, so we crafted our unique 60-day money back guarantee.
This process will take 5 working days, provided we've received a completed COO form and any required fees have been cleared.
Most likely your Auto Renewal failed because your credit card information is no longer valid, or is about to expire.
You can manually renew your Domain Name via your Account Manager, using these quick and easy steps.
You can check which of your products and services that are due for renewal anytime within your Account Manager.
You can request for Crazy Domains to permanently delete all the Private Data you've provided us. Learn more about this here.
Know how to change the Billing Contact Information in your account in this article.d here's how.
When you contact Crazy Domains support, you need to provide your applicable customer ID. Know more here.
Know how to change the Administration Contact Information in your account in this article.
If your web hosting service falls below 99% without advanced notice from us, we'll credit you with an added 1 month service, free.
Learn how you can access your free Standard DNS or Premium DNS editor.
Add credits to your account one time, and use it as an internal currency to purchase, renew and upgrade products.
You can check which of your Domain Names are due for renewal anytime, within your Account Manager using the steps in this guide.
How to update your Crazy Domains account username.
This guide will help you connect your Crazy Domains Account to your Google or Facebook Login for seamless & secure account access.
You can manually renew your website builder via your Account Manager, using these quick and easy steps.
When you delegate products and domains to another account, you don't have to share your account's password. Learn more here.
Live Chat is available on the Crazy Domains website and appears only when agents are online and available.
Discover how you can manage your log-in information, call-in PIN, and others to increase the security of your account.
Yes, we will send you reminder notices to the email on file when any of your domain names or services are due for renewal.
There are restrictions on when the .AU domain name become available for renewal.
You can request for a copy of all the private data you've provided Crazy Domains. Learn more about this here.
Make sure that you have a strong Account Manager password. If not, change it immediately by following the given instructions.
There are restrictions on when the .UK domain name become available for renewal.
You can change your notification preferences within the Profile section of your Account Manager. Follow this guide to know how.
If you want to know the permission level of a domain or product contact you have delegated, this guide will help you.
If your Domains are active and registered with us, even without the Hosting, you'll still be able to manage and renew them.
If you don't want to renew your Domain Name anymore, refer to this article.
If you do not renew your domain name by the expiration date, the domain name will go into the 'renewal grace period'.
If a Domain Name gets rejected after you've applied for it & payment has been processed, a refund will automatically be processed.
