Accounts and Billing Support

To transfer the ownership of a domain name, you need to download our Domain Transfer of Ownership Form via your account manager.

Why do we set Crazy Domains products and services for Auto Renewal by default? Read on to learn the benefits.

You can check your billing history, invoices, and transactions within your Account Manager under Billing History.

This guide explains how you can delete your Crazy Domains account and other alternatives to account deletion.

If you're unsatisfied with our Hosting, you can get a full refund of the remaining period during the first 60 days from purchase.

Due to our super low prices we currently only accept certain major payment options. See the list in this article.

You can update your credit card information easily within your Account Manager.

Use your Account Credit for payments to experience a more time-efficient and hassle-free way register or renew Domains & Products.

Yes, this will be emailed at the time of purchase to the email on file.

Listing your domain name for sale with Crazy Domains has never been easier. Learn more and start selling your domain name.

Crazy Domains offers services that need advanced technical solutions. Click here to know more.

The Registrant Contact is the legal owner of any Domains or Hosting Products. Know in this article how to change its contact info.

If you believe you were incorrectly billed, please send us an email and we’ll explain or correct the situation for you ASAP.

We’re 100% committed to giving you the absolute best in Web Hosting, so we crafted our unique 60-day money back guarantee.

Know how to change the Technical Contact Information in your account in this article.

Find out more about deleting a product or domain name with Crazy Domains and the alternatives that we can offer.

Keep your account secure. Enable two-step verification to authenticate any login request on your Crazy Domains account.

Create an account with Crazy Domains and get access to manage your Account, Domain Names, Hosting plans, and other services.

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This process will take 5 working days, provided we've received a completed COO form and any required fees have been cleared.

If you want to locate or update your Crazy Domains account call-in PIN, check this guide to learn about it.

Update your contact information via the Profile section of your Account Manager using the steps in this article.

Crazy Domains offers various kinds of support channels to provide efficiency to our customers. Learn more here.

Reactivate disabled or suspended accounts to have full access of your account. Refer to this article for guidance.

There are NO hidden fees. All possible fees are displayed within the Domain Names, Web Hosting, and Product pages.

Learn how you can renew your products and domains manually or automatically. Discover why Auto-Renewal is beneficial for you.

We currently accept VISA, Mastercard and Amex. Other available payment options are also available which you can check here.

Removing your phone numbers from Two-Step Verification can be done via Account Manager. See the rest of the article to know how.

When you contact Crazy Domains support, you need to provide your applicable customer ID. Know more here.

How to update your Crazy Domains account username.

A Suspended Account is different from a Suspended Hosting & do not affect each other. Learn why & what to do in both cases.

If your web hosting service falls below 99% without advanced notice from us, we'll credit you with an added 1 month service, free.

When you delegate products and domains to another account, you don't have to share your account's password. Learn more here.

You can manually renew your Traffic Booster via your Account Manager, using these quick and easy steps.

You can request for Crazy Domains to permanently delete all the Private Data you've provided us. Learn more about this here.

Know where you can change the email address of your account, and learn how you can update it if you've lost your account access.

This guide will help you connect your Crazy Domains Account to your Google or Facebook Login for seamless & secure account access.

Most likely your Auto Renewal failed because your credit card information is no longer valid, or is about to expire.

You can check which of your Hosting Services and other Products are due for renewal anytime, within your Account Manager.

Add credits to your account one time, and use it as an internal currency to purchase, renew and upgrade products.

Know how to change the Billing Contact Information in your account in this article.d here's how.

Know how to change the Administration Contact Information in your account in this article.

If your SSL is hosted with us, you can renew it in the Account Manager. Otherwise, generate a new CSR file first, before renewing.

You can manually renew your Domain Name via your Account Manager, using these quick and easy steps.

You can check which of your Domain Names are due for renewal anytime, within your Account Manager using the steps in this guide.

Make sure that you have a strong Account Manager password. If not, change it immediately by following the given instructions.

Discover how you can manage your log-in information, call-in PIN, and others to increase the security of your account.

You can manually renew your Site Backup Addon plan via your Account Manager, using these quick and easy steps.

You can manually renew your website builder via your Account Manager, using these quick and easy steps.

If you want to know the permission level of a domain or product contact you have delegated, this guide will help you.

Yes, we will send you reminder notices to the email on file when any of your domain names or services are due for renewal.

There are restrictions on when the .AU domain name become available for renewal.

You can request for a copy of all the private data you've provided Crazy Domains. Learn more about this here.

There are restrictions on when the .UK domain name become available for renewal.

Your order may not yet be active because the payment has not yet been received, or your order is still pending setup or approval.

You can manually renew your Web Hosting service via your Account Manager, using these quick and easy steps.

If no manual renewal is done on or before the expiry date, your Website Builder goes into a 30-day renewal grace period.

If no manual renewal is done on or before the expiry date, your Website Builder goes into a 30-day renewal grace period.

You can change your notification preferences within the Profile section of your Account Manager. Follow this guide to know how.

If no manual renewal is done on or before the expiry date, your Website Builder goes into a 30-day renewal grace period.

Unfortunately, it is not allowed by Registry policies to reverse a domain name renewal once it has been successfully processed.

You can manually renew your Premium DNS service via your Account Manager, using these quick and easy steps.

Changing the Registrant (Owner) of an account is a PERMANENT function. You will not be able to revert your changes once done.

If your Domains are active and registered with us, even without the Hosting, you'll still be able to manage and renew them.

Live Chat is available on the Crazy Domains website and appears only when agents are online and available.

If you don't want to renew your Domain Name anymore, refer to this article.

If you do not renew your domain name by the expiration date, the domain name will go into the 'renewal grace period'.

If a Domain Name gets rejected after you've applied for it & payment has been processed, a refund will automatically be processed.

You can manually renew your Email Exchange service via your Account Manager, using these quick and easy steps.

You can manually renew your Email Hosting service via your Account Manager, using these quick and easy steps.

Have maximum control over your account, Domains, Hosting, and other products/services by accessing your Account Manager.