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Phone support has longer wait times due to the COVID-19 outbreak. Please send us an email at help@crazydomains.com or click the Chat Now button on the screen.

IMPORTANT NOTICE REGARDING COVID

We are currently experience longer than usual wait times within our Customer Care Centre. Our team are working through the call volume as quickly as they can however, we ask that you limit enquiries through telephone for urgent matters only at this stage. We would like to advise the utilisation of our Chat or Email support in which our team will revert to support you as quickly as possible.

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What name servers should I use for the hosting plans?

For our Linux, Windows, cPanel and Email hosting use the name servers ns3.parkme.com.au and ns4.parkme.com.au.

If you are using our hosted Exchange service then use the name servers ns1.exchangecloud.com.au and ns2.exchangecloud.com.au.

For DNS hosting then use the name servers ns1.dnspackage.com and ns2.dnspackage.com.

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