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Online Support Accounts and Billing

Where Is Live Chat Support

Live Chat is available on the Crazy Domains website and appears only when agents are online and available. If you are a Premium or VIP customer, Live Chat is available 24/7 within your Account Manager.

You can easily locate the Live Chat tab on the right-hand side of the Crazy Domains website page.

Note: If no Live Chat agents are online or available at the moment, other contact options will appear on the same side of the page.

Follow these easy steps to start a Live Chat now:

  1. Locate the Start Chat Now! tab found on the right-hand side of the Crazy Domains website page.
  2. Hover your mouse pointer on the tab and click on the expanded We're Online option.
  3. A Chat With Us window will pop-up. Complete the necessary information:
    Name Enter your name.
    Email Enter your email address.
    If you already have an account with us, you may enter the registered email address for a swifter verification process.
    Your Question Enter a short query.
    You can elaborate on your question once Live Chat starts.
    Department Select the specific department you wish to consult with from the drop-down list.
  4. Click on the Start Chat button to start a conversation with any of our specialists who are ready and eager to help you out.

You can also visit our Contact Page for the list of specific departments that you can directly chat with.

For any urgent requests or support, please contact us directly or send a support email to

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